Privacy Policy
1. Your Photos & Face Data
Memora is a local-only desktop application. When you scan a folder, Memora processes your photos and detects faces entirely on your own PC. Your photos, generated thumbnails, and face data (used to group similar-looking faces) are stored in a local database on your device and are never uploaded to Panther Soft, to any cloud photo service, or to any third-party face-recognition provider. Memora's license-activation component (see below) has no code path that can access your photos, thumbnails, or face data — this is enforced by how the application is built, not just a policy statement.
2. License Activation Information
Activating or renewing a Memora Personal license requires a brief connection to Panther Soft's licensing server. The information sent for this purpose is limited to: your license key, a device identifier, a device name, the Memora application version, and your operating system platform. No photo, face, or person data is ever included in this request. After activation, Memora works offline using a securely cached license and only reconnects periodically to verify it.
3. Analytics & Crash Reporting
The Memora application does not currently include any analytics, telemetry, or crash-reporting functionality. We do not collect usage statistics from the application beyond what's described in Section 2 above.
4. Cookies (This Website)
This website (memora.panthersoft.net) does not use cookies for analytics, advertising, or tracking. It does not run Google Tag Manager, Facebook's chat widget, or any other tracking script. If that changes in the future, we will update this section and add a cookie notice before doing so.
5. Payment Information
Purchases of Memora Personal are processed by Paddle, our payment provider and merchant of record for purchases made this way. Paddle collects and processes your payment details (such as card information) directly — Panther Soft does not receive or store your full payment card details. Paddle's handling of your payment information is governed by Paddle's own Privacy Policy.
6. Support Correspondence
If you email us for support, we collect the information you choose to share (such as your email address and message) solely to respond to your request.
7. Data Retention
Your photos, thumbnails, and face data never leave your device, so Panther Soft does not hold or retain them at all. License and purchase records are retained for as long as your license remains active, and afterward for as long as reasonably necessary for support, fraud-prevention, and legal or tax obligations. Support email correspondence is retained only as long as needed to resolve your request and for a reasonable period afterward.
8. Data Sharing
We share license-activation information with our licensing infrastructure (operated by Panther Soft) and share payment information with Paddle as described above. We do not sell your information, and we do not share it with any other third party except where required by law.
9. Your Rights
You may request access to, correction of, or deletion of any personal information we hold about you (such as license or support-correspondence records) by contacting us using the details below. Because your photos and face data never leave your device, deleting them is entirely within your own control — uninstalling Memora, or deleting its local data folder, removes them.
10. Children's Privacy
Memora is not directed at children, and we do not knowingly collect personal information from children through this website or the licensing process described above.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.
12. Contact Us
Questions about this Privacy Policy can be sent to info@panthersoft.net, or by post to Panther Soft, 14th Street, Bismillah Colony, Khanewal Road, Multan, Punjab, Pakistan.